9winz online

9winz online App support

Contact
+91 6929752173

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 9winz online:

Q1: How to log in after installing the 9winz online?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. Once verified, you can easily log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still have trouble receiving the OTP, click on "send OTP" again and wait. If you're still having issues, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app from the store. After updating, you should be able to log in and enjoy the new features without any issues.

Most Asked Questions Related To Withdraw In The 9winz online:

Q1: What is the minimum withdrawal amount in the 9winz online?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other similar apps. Withdrawals are only eligible for money earned from gaming activities, not bonus amounts. This means users can cash out their winnings from playing games, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur in addition to the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used within the platform and cannot be withdrawn. Any winnings from playing games with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.

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